Shelley Willoughby

Staff Bio’s Shelley Willoughby

Basic details:

  • Name: Shelley Willoughby
  • Company Role: Business Support Officer
  • Favourite quote: Yesterday is History, Tomorrow is a Mystery & Today is a gift.
  • What is something people in Aged Care have to deal with that you want to fix?

    As some people age, they slowly lose the ability to do everything they could when they were younger. Some without even realising it. I hope to be able to assist our elderly as much as possible to still live a fulfilled life.

  • What do you do at Sunrise?

    Being the Business Support Officer, I am situated at Home Care reception. This means I am the first contact with consumers and point them in the right direction to best suit their needs.  My role is to assist all of our staff where possible enabling them to offer the best services to our consumers.

  • What is your past experience for working in your position?

    I have a long history of Customer Service and am used to being on the front line.

  • What’s your Archetype?

    63% Caregiver


    21% Creative


    16% Visionary

  • What do you like about working at Sunrise?

    The staff are all so friendly. Everyone is here for the same reason and work together so well as a team.

    It is awesome being able to chat with our consumers, I love people.

  • What’s your background?

    I was born and bred in Tuncurry. Before Sunrise, most people would have seen me around Woolworths Tuncurry & Forster at some stage.

  • Your top 3 favourite Books?

    I couldn’t say I have a favourite book, just anything that catches me by the 2nd chapter.

  • What are the values that drive you?

    Honesty, Loyalty & Kindness

  • What do you enjoy doing when you are not working?

    Swimming, reading, relaxing, spending time with my grandchildren and catching up with friends.

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