Home Care Provider in Forster and Tuncurry

The Sunrise Home Care team’s help comes in many forms, mostly routine but every elderly person has at least one special need. I am 96 years old and live independently in my own villa, the nurses help me with my exercises to keep me moving and pop in every morning for a cup of tea and a chat. At times they have taken me to specialist medical appointments, especially when my family were locked away from me during the pandemic. Anxious Sons and Daughters can rest assured that their Mum and Dad are getting the special attention they need with Sunrise.

My parents live in Pacific Palms, and since choosing Sunrise Homecare as their provider my sister and I can see a remarkable difference in the way that our parents are able to live their lives – our parents have a sense of independence again. The team are always caring and empathetic and have accommodated the most extraordinary requests with no issues or questions. We trust Sunrise with our parents and would recommend them 100%

My Husband and I both receive services from Sunrise Home Care and until recently, having had a fall, I had not realised just how much support and care they offer.

I had the fall at a community event held by Sunrise Village (which we are always invited to join) and within minutes of having the fall, I was surrounded by about 10 of our wonderful nurses and Admin staff and ended up in hospital with a fractured knee cap. Feeling worried about leaving my not so well husband and our little Companion dog Buddy alone. No worries there, they were looked after very well by our staff.

After a week and fitted with a leg brace and forearm walker I was allowed back home to for rehab with our Allied Health Physio, I may not have been allowed back home soon had I not had the support of Sunrise Home Care.

The sunrise care team had made all necessary arrangements for my return from hospital and the required equipment was set up for my safety, enabling me to get home to be with Don and Buddy. As well as taking good care of them, the staff also did the cleaning, washing, cooking, shopping, and dog walking as well as looking to my own personal care and social interaction during my recovery.

Disaster struck again recently when Don had a really nasty fall. Off he went to hospital and on his arrival home, carers were rostered to take care of his additional needs too.

We have become very close to our care staff who are simply the best.